Tuesday, November 12, 2019
Why flattery is never a good idea in sales
Why flattery is never a good idea in sales Why flattery is never a good idea in sales Everyone likes compliments. No question about it.Salespeople often get into trouble, though, when they veer into the realm of flattery. The problem is that itâs an insincere and dishonest form of praise.Follow Ladders on Flipboard!Follow Laddersâ magazines on Flipboard covering Happiness, Productivity, Job Satisfaction, Neuroscience, and more!Usually, the person doing the flattering has an ulterior motive, which isnât hard to spot. Most of us start to feel our sixth sense tingle when someone is overly complimentary.âWhy is this person turning on the charm? What do they want from me?âSure, sometimes if you tell someone how smart they are, theyâll say, âAnd donât forget Iâm handsome, too.â But that person is an egomaniac, and youâre not going to meet many people who genuinely enjoy flattery.For the most part, people tend to see right through it- especially when youâre trying to sell them something.Hereâs why itâs never a good idea to lay it on thick during a pitch:Flattery doesnât come from a place of truth, honesty, or relevancyA sincere compliment is easy to spot. For one thing, it will be relevant to the situation at hand.Always consider where you are and what youâre there to do before you give a compliment. If youâre going into a business meeting, it isnât relevant to comment on someoneâs appearance. When you tell someone theyâre beautiful, what does that actually lead to? They say thanks, and thenâ¦what?Itâs not relevant to what youâre meeting for, and thereâs a good chance it will stop the conversation dead. But letâs say you really admire how this person has gone about building their business. If you want to give them a compliment, focus on that. You might say something like âHey, I read an article about how you built your team and the success youâve had. I really internalized your advice, and Iâve actually been trying some of those methods with my own team. Where did you get your inspiration from? âNotice that the compliment isnât a dead end.An honest and relevant remark opens the door to further conversation.If youâre actually interested in how theyâve built their team or the way they run their business, theyâre going to respond to that interest and start talking about how they operate.If you think twice about why youâre giving a compliment, itâs less likely to come across as inauthentic and irrelevant.Praising someone positions you as a fan instead of a peerOne of the worst things about flattery is simply that itâs unprofessional.Some people want to work with others who suck up to them all the time. Most people donât. They want to work with people they consider peers.But you canât be someoneâs peer if all youâre doing is singing their praises in order to get them to like you or buy your product. In order to gain respect, you have to act in a way that positions you as someone worthy of it. You canât be their biggest fan and still have a real, equita ble working relationship with them.So, when you do meet with people, donât fall all over yourself trying to give them as many compliments as possible.If you walk in the door and immediately start saying to someone, âOh my god, your company is incredible. Iâm in awe of you. Youâre beautiful and wow, you smell great, too!â that person will A) be weirded out, and B) think less of you.Itâs fine to give people compliments, but if you want them to take you seriously, you canât act like a fan.Flattery shows you havenât done your researchSometimes, excessive praise isnât only hiding an ulterior motive. Itâs also hiding ignorance.Everyone wants to work with like-minded people. When you do your research and offer a genuine compliment based on what you know about someone, youâre telling that person youâve done your homework. Whatâs equally important, youâre not wasting their time talking about how incredible their hair looks.But if you tell someone theyâre a fa ntastic leader and an inspiration without backing it up in any way, that personâs first thought is going to be, âBased on what? You havenât given me any indication you know the first thing about me.âFlattery raises questions about your preparation and your goals.People wonder if you did your research. They wonder if youâre buttering them up because youâll do anything to get what you want. They start to think maybe youâre just a dishonest person.Which is unfortunate, because people talk.Once you get a reputation as someone whoâs insincere and dishonest, itâs tough to shake. In fact, youâre probably screwed.Edmund Burke was spot on when he wrote, âFlattery corrupts both the receiver and the giver.â Look, you can be charming. You can be funny. You can even be a little flirty if that works with your personality. But you have to draw a line somewhere, and that line should always fall on the side of professionalism. This article first appeared in Minutes Magazin e. You might also enjoy⦠New neuroscience reveals 4 rituals that will make you happy Strangers know your social class in the first seven words you say, study finds 10 lessons from Benjamin Franklinâs daily schedule that will double your productivity The worst mistakes you can make in an interview, according to 12 CEOs 10 habits of mentally strong people
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